Shipping policy

Thank you for shopping with us! Below are the details of our shipping process to ensure full transparency.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been dispatched, you will receive a confirmation email with your tracking number.

Delivery Time

Estimated delivery times:

• United Kingdom: 7–12 business days
• Europe: 7–15 business days
• International: 10–20 business days

Delivery times are estimates and may vary due to customs clearance or courier delays outside our control.

Shipping Costs
We offer free tracked shipping on all orders.

Order Tracking
As soon as your order ships, you will receive a tracking link so you can monitor your delivery in real time.

Incorrect Address
Please ensure your shipping details are correct at checkout. We cannot be responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at support@store804.com and we will investigate and resolve the issue as quickly as possible.

Under UK consumer law, goods remain our responsibility until they are delivered to you.