Refund policy
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
Under UK consumer law, you also have the right to cancel your order within 14 days of receiving your goods for a full refund.
To be eligible for a return:
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The item must be unused and in its original condition.
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It must be returned in original packaging.
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Proof of purchase is required.
Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
To start a return, please contact:
Return Address:
Store804
24 Rowan close
Bristol
BS16LT
United Kingdom
Once we receive and inspect your return, we will notify you of approval. Approved refunds are processed within 5–10 business days to your original payment method.
If you have any questions, please contact us at support@store804.com.